FAQ's

FAQs

What Payments do you accept?

We Accept all major cards, we are also able to accept PayPal payments

What is your return policy?

We are happy to return any unworn merchandise with original tags attached for a full refund within 14 days of original purchase. Buyer pays for return shipping, refunds will be processed the same day the item is received back to us, in its original condition.

I am shopping for a gift, do you provide gift wrapping?

We love making things look pretty and for a $5 charge, we will gift wrap any package and include a personalized, hand written card!

What countries do you ship to?

The world is your oyster and whatever corner of this beautiful planet you live in, we will happily ship to you!

I’m unsure about a size, how do I find this info?

Fell free to contact us anytime regarding size and fit! Just let us know what item you’ve got your pretty little eyes on and one of our stylist will get back to you within 24 hours! crushclothing@shaw.ca

 When will my order ship?

Your items will ship within 2 business days! Shipping times can vary by location but we will be sure to let you know when your order has boarded its plane on its way to you and we’ll send you all the deets on exactly when your package will arrive as well.

 Do you offer wholesale pricing on large orders?

Of course! We value your business and if you are buying in bulk, we will reward that with VIP service as well as percentage discounts. Contact us for more info!

 Do you sell gift certificates?

Yes! We can email you your gift card if you’re short on time or we can mail you a custom gift certificate in any denomination that can be used in store or online.

I want to talk to you about carrying my brand!

First of all thank you for thinking of us! We know first hand how much tlc goes into your brand and we are honored that you would think of us to carry it! Our buyers are available to view your brand 7 days a week, just email us at crushclothing@shaw.ca and we will review your product and send you feedback on why it will or will not work for our store. You can also tag us on Facebook or Instagram if you want us to check out your post! We do our best to respond to every tag!

 I’m obsessed with my outfit and I want to tag you on my Instagram feed, what hashtag should I use?

Yay! We couldn’t be happier that you love what you bought and how lucky are we that you want to tag us!!? Use the hashtag #shopcrush and be sure to tag us @crushclothing, we will follow you on Instagram and we also give out dozens of awesome prizes throughout the year to those who tag us so watch your inbox girl!